Effective Date: May 1, 2025

Your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or work with our psychotherapy practice.

1. What Information We Collect

We collect only the personal information you provide directly:

• Name, email address, phone number
• Details you share via contact forms or messages
• Clinical intake data when you become a client

We do not automatically collect technical data (IP addresses, cookies, browsing behavior), unless you opt in to third-party tools described below.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule appointments
• Provide services such as therapy and follow-up support
• Send occasional emails about resources or appointment reminders (you may unsubscribe at any time)

We do not sell or rent your personal information to marketers.

3. How We Protect Your Information

All data stored outside our secure platforms (paper notes, offline files) is kept in a locked safe. Digital records are encrypted and protected by strong, unique passwords. Only authorized staff can access your information but may not access clinical information such as psychotherapy notes.

4. Third-Party Tools and Platforms

To manage appointments and clinical records, we use HIPAA-compliant services (e.g., electronic health record systems, secure email). These vendors are bound by Business Associate Agreements that uphold U.S. privacy laws.

If we ever communicate via standard email or messaging apps, please understand those channels may be less secure. We recommend using our secure portal for clinical discussions.

5. Sharing Your Information

We share data only with:

• Third-party service providers who help us operate (e.g., scheduling software, billing services)
• Entities required by law (e.g., court orders, reporting obligations)

We will never disclose your information for marketing purposes.

6. Your Rights

Clients

• Access and correct your personal data
• Request deletion, subject to legal or clinical record-keeping requirements

All Visitors

• Opt out of any non-essential communications
• Request that we delete any information retained

To make a request, contact us using the details below.

To learn more about your rights, refer to laws that apply to your region such as The California Consumer Privacy Act (CCPA) for California residents, and the Health Information Portability and Accountability Act (HIPAA) for American federal law pertaining to privacy.

7. Children’s Privacy

Our website and services are intended for individuals age 13 and older. We do not knowingly collect data from children under 13.

8. Changes to This Policy

We may update this policy from time to time. When we do, we’ll post the revised policy here with a new “Effective Date.”

9. Contact Us

If you have questions or wish to exercise your rights, please reach out:

Contact Form , Robert@Yourell.com, U.S.A. 619-677-6970.